No Refund Policy
- Refunds are not available for online consultations. Once a consultation has been booked and paid for, no refunds will be issued, regardless of the reason for cancellation.
- This policy is in place to protect the time and expertise of our consultants. When you book a consultation, you are reserving the time of a qualified professional who has dedicated their time and expertise to helping you. Cancelling a consultation at the last minute can disrupt their schedule and prevent them from helping other clients.
- There are a few exceptions to this policy. If a consultation is cancelled due to a medical emergency or other extenuating circumstances, we may be able to issue a refund on a case-by-case basis.
- To request a refund, please contact us within 24 hours of booking your consultation. We will review your request and get back to you as soon as possible.
This policy is subject to change at any time. Please check our website for the most current version.